Our Reviews

Alvin is the best always making sure you are comfortable taking care of and satisfied

I dropped off my 2016 Chevy Malibu with approximately 380,000 miles on it because I was hearing some unusual noise. They diagnosed the problems, provided an estimate, ordered the parts and provided me a loaner vehicle while the car was being prepared. Vehicle was done on time and spot on with the estimate. Car is back up and running very smoothly. I highly recommend bringing your vehicle for repairs to Burke. A great team…professional, skilled and friendly!

Wonderful experience. So pleased

Friendly, detailed and quick. Very easy going experience.

Joe was easy to talk to and explained everything from beginning to end

Service from both advisor and technician was very good

I really enjoyed the mechanic with layout of parts related to my vehicle.

I just moved from North Jersey and I was looking for a reliable and friendly Chevy dealer down here. I’ve had a Chevy dealer up north Jersey for 30 years and have to say I found the same here at Burke Chevy. Everyone was very curtious and helpful. I’m very happy with your services

Very easy to work with. . Didn’t pressure us at all. Our salesman was great

As usual on time as promised

Very friendly and my appointment was right on time

I can’t say enough good things about Mason and Sharon for being a big help with communication and solving my issue.

The Service Manager was professional and updated me as I waited for my Buick.

getting an appointment when I needed it was no problem and the car was ready when expected

Always great service and attention to my vehicle

Very professional, exceptional service

Very good

great to see all work being done on car on my phone.very professional.

Liked the new service guy at the desk! He found my Burke Rewards to use towards my bill!

Very good customer service

Always on time and friendly professional staff.

Very friendly and polite , on time and quick.

From the moment I walked into get my car serviced to the moment I left I could have not been treated any better Every one at the service desk kept me informed of the statics of of my vehicle I was also taken for the time I schedule my appt. This is why I bought my car at Burke Chev. and why I bring it back for service I will never go any where else

All good !

Had my first service appointment here for an oil change and tire rotation, and it was a great experience! The staff was welcoming and made everything super easy from the moment I arrived. They were clear about what was being done, and the service was finished faster than I expected. Overall, really smooth process—I’ll definitely be coming back for future maintenance!

Had a1 o’clock appointment but not taken till 3

They were very kind to this old lady who only needed a battery for my key fob🤪

The people behind the service desk especially Mike are exceptional at their job

Tried selling me an air-conditioning filter for $80.00 but I said no and bought one at AUTO ZONE for $23.95. They also discontinued free tire rotation and charged me $29.99..

Everyone was professional and helpful even fetched my car for me upon my return. As I’m handicapped very much appreciated.

The service writer was great, Mason was very knowledgeable and helpful

Excellent service staff! Excellent service! I have been a repeat customer since 2006!

My car was taken care of in a timely manner while I waited. Everyone at the dealership was very courteous and helpful.

very pleased with service that was done on my vehicle and it was done in a very timely matter...waiting area was very friendly and accommodating and the staff were outstanding...so very friendly! thank you.

Everyone was very polite and knowledgeable

I normally do not do reviews because no one reads them that cares. The car behaves no differently than when I brought it to you. I have purchased american made cars my whole life and the two previous to this had engine and transmission problems costing me thousands. Now this one has a transmission issue at 38,000 miles and you are telling me it is fixed to get beyond the warranty. The last time I bought a new car I looked at GM and the sticker said that the car was made is China. (2023 Trailblazer) Wow, what an incentive to never patronize GM again. Trick me once shame on you, trick me twice, shame on me.

Great experience. Mr Harris is very thorough and knowledgeable.

Scott Novak has been my salesman for last 3 years (purchased 3 vehicles) and i cannot say enough of the professionalism and courtesy he has. My recent buy was kind of an emergency because my other 2023 Silverado engine blew 4th cylinder i got to dealership and a couple hours later left with new truck that i said i would rather have than fix old one. Scott was right on it as usual and drove away in a 2025 Silverado. I will recommend Scott and Burke for their exceptional customer care. also Paula was a great help also thanks again steve riggs

When I brought my Tahoe in for a battery I asked if my tires could be rotated also. They did it even though they were super busy

Always professional and friendly and quick service

Took me on time. Efficient work. Nice guys.

Good experience

In and out and all questions answered.

I had a nail in a tire and late in the day the service dept was able to take the time to get it removed and tire sealed. Everyone from the service advisors to the technician was very professional and attentive to my needs. Would highly recommend them and plan on taking my car there for my future service needs

I arrived early, about 1/2h hour early,. The service manager filled out the necessary paperwork and took my car. I informed the service rep that I would be waiting for the car and he said fine, 2 and a half later I was notified my car was serviced. I paid my bill and left. upon getting home I reviewed my bill which showed a oil changed but said nothing about a tire rotation or air pressure checked( which I thought was part of the service.) I know that this time of the year air pressure changes to compensate for temperature change. I'm still, up to this time, not sure if the tires were checked.

Like their dedication to help the customer.

It was a great experience from start to finish. Mason was helpful and informative. Helped with all aspects of the car service.

Was going to give less stars. Had a starter replaced and was charged 3 hours labor. Thinking no way does it take 3 hours. So went to YouTube and found a video and comments complaining how much a pain it was to replace a 2014 GMC Sierra starter. Other than that I was treated well and only waited a day (didn't have an appointment) to get truck back.

Our car broke down far from home, we had it towed to Burkes dealership & the staff could not have been more helpful. Taking our car with as much courtesy as if it was our dealer, calling Enterprise to help us get a car, having us shuttled by Mike to Enterprise (who also provided a restaurant recommendation) fixing & keeping our car on the lot until we returned from vacation! We cannot thank the staff at Burkes enough for making us feel like part of the family!

Service was good and done in a reasonable amount of time.

Very professional and helpful.

Informative, respectful, good

Fast, friendly service as usual

Excellent customer service. Out within a hour.

Everything went smoothly. Mason at the service desk was a great help. Had a transmission filter changed in a 2021 corvette. Spoke with several different dealerships and Mason definitely had the most knowledge on the Corvette. Your price was the most expensive of the 3 but I was most comfortable after talking with Mason. Experience and cleanliness is why I will be back.

Took my car there because it has engine power failure, check engine light was on. Was told that it was a short work week for them and they couldn't look at my car. Was told that if I made an appointment that my car was sure to be looked at the day of the appointment. So I went ahead a made the appointment for Tuesday morning at 8 am. I did NOT hear from anyone until 4:50pm stating that they couldn't look at my car that day. So Wednesday, I get no response about my truck so after work I go to the dealer and they told me that my car was next in line which meant that now we are looking at Thursday when the vehicle had been there since Tues for an 8am appointment. I was told that I would hear first thing Thursday morning which Mason did keep his promise! I picked up the vehicle on Friday but before I even left the dealership the check engine light is still on. Was told the needed to order a part, OK! Here I am 6 days later and absolutely NO feedback on when the part was/is coming in. I do have the truck but the check engine light is still on. I drive over 175 miles on the parkway every day to work, I need to have a reliable vehicle. Was told my Mason that I should consider buying a NEW car

Brakes & rotors replaced by Burke after Burke replaced brakes & rotors less than 2 years ago and 19,000 miles. Four times been back for noise, vibration, etc, always was something else (alignment, tires, bracket, pins per Burke). Going to try Firestone from now on.

Prompt and efficient

just oil change, but to $20.00 higher then others places..

Scott novic is a great salesman very courteous and knowledgeable about the product.would recommended him to anyone

Mason was wonderful; the waiting area pleasant; the job promptly done.

Everything went well.

Very efficient.

My appointment was at 10 and i was done by 10

I just want to share that service advisor. Mason Augustine is very professional and understands all the issues with the car. He is very courteous and understands all concerns that I had. He also gave me a call to let me know what they were doing. A shout out to Mason And I think he will be very happy as part of the Burke family thank you Jim Jacoby

.

Service was good, however I thought pricing for replacing front brake pads and rotors I thiught was a bit pricey.

I dropped my car off at 2:50 and it didn’t not go back in the garage until 4:00 and that was after I went up to customer service man at desk at 3:45 to ask him how long my car would take. Very slow service for just an oil change.

Mason did an excellent job handling my issues good man! John Grimley

Great,fast and good service 👌

Very good service done in one hour

They were very informative about what's going on with my car

Did not address the specific issue

I, and my family have been doing business with Burke for many years through purchases or service. There has never been any problems. Recent service was fine. The young man (I can't remember his name) handling a very busy day at the front desk, did a great job. He was pleasant, respectful, and ended each person's visit wishing them a good day. I ended my visit telling him that he does good job. He is definitely an asset for Burke.

Always very professional and explains everything in detail!

Always quick and friendly

took 1/2 a day to install and test antenna asseb

They did a very good job will use them again have been using your place for many years

Comfortable waiting area. Prompt service.

I’ve already spoken to manager

Mason, the Service Manager, was terrific! He was professional and delivered excellent service.

Good

Great experience purchasing new vehicle. Al Harris was a wonderful salesman to work with.

Easy to get an appointment. Good communication.

Very Accomendatiing ~ Provided Shuttle Service And Everyone Was Very Helpful. Mason Made Sure To Keep Me Updated About My Vehile.

very fast, professional service.

The service writer Mason was great, however they forgot to rotate the tires which is included in the first service

Always good

You changed my cabin filter and did not clean up the mess on my seat and floor mat sloppy and lazy.

Everyone is very helpful.

Very professional

They were very courteous and took care of our vehicle right away

Very good and fast.

Mason was very helpful very professional they got us in and out and we were very happy with everything I actually set up another appointment for my Corvette and I wanted to get a price for a trade-in but everything went A-Okay from 1 to 10:00 I'll give you guys a 10 thank you for the quick work

I can't say enough good words about this place. I truly think there's a good place to buy a vehicle and AB service.

As always Mason and his team were great! No cause was discovered for the "black" dashboard screen which seemed to "reset" itself the next day but my system was updated and all is well. Thank you!

Only tire rotation and oil change appt..9am.. got out at 10:15.sll ok training new man

Even though my appointment never made it to the service department computers they were very courteous and had my car done (oil change ) very quickly.

Efficient and professional.

Very helpful in helping us find our car. Al Harris was exceptional and very patient.

Very helpful, Mason did a outstanding job.

Mechanic Shane B is the best!!!

Had good service

Prompt courtesy service.

Easy to schedule. Service was fast,

I made an appointment and had my dent removed within days. They did an amazing job!

First Class!

Everything went well with my salesman (Dylan) but your detail department needs to do a better job, water spots all over the front of the truck the wheels were not cleaned well and there was a bees nest in the front wheel well. Not a big deal overall but when you are spending that much money on a vehicle you expect it to be show room ready

Mason was awesome. Waiting area was clean and well appointed

Service was completed quickly and professionally at a reasonable cost. What else could you ask for in a service visit? I rely on Burke every year while I'm in Stone Harbor for the summer and they have always met my expectations.

My salesman Scott Novick could not have been more patient and knowledgeable. He never felt like I was taking up too much time with all of my questions and he explained everything I needed to know. I never felt pressured to buy a car and his guidance was very much appreciated. I chose the 2026 Chevy Equinox and I could not be happier.

Efficient

Everything was great

Mike was awesome!

50$ for an air filter... Rip off

My service was completed quickly and efficiently

Left car. Picked up in reasonable time. Paid. Problem not diagnosed or fixed

In and out at no time oil change and a recall, just a little over an hour

Everything was perfect from start to finish! Thank you for amazing service

Always very respectful and informative.

Mason was very efficient and helpful during my scheduled service for my GMC Denali on Wednesday ! Thank You Mason and Burke

Friendly, patient and helpful. I appreciate Mike and the courtesy shuttle

Great customer service and very efficient

Excellent scheduling and prompt service. All work was completed on time with precision. Butke buick did s platinum detailing on my 2016 LaCross and made it new again.

I was attended to promptly. Mason was helpful in answering some questions I had. Work was performed quickly.

Was able to get in for service as well as have a problem diagnosed. Service was quick and issue was resolved in a timely manner.

I’m a new customer to GMC. I have owned ford a truck my entire life. Let’s just say my experience at Burke service hasn’t gone great so far. BUT I’m very impressed with their attention after the fact. They will try again today to fix my issue and I’m certain this will end happily ever after. I must also add that my salesman Mr. Al Harris has been 2nd to none. As you all know or maybe should know. Customers never meet the service team who we will be dealing with problems that occur over the life of the vehicle. The sales team is there to make the deal, take the money and will you well as drive off into the sunset with your new GMC product. Al Harris is an exceptional person/employee who could have simply transferred me to the service area but no he has gone above and beyond his scope of responsibility.

Joe was great to work with. Happy with his explanations. My second car using him.

Dylan went out of his way to find me my teuck

Mason was very professional and helpful. The website app for appointments is not user friendly. Took three visits to resolve issues but Mason got it done.

Mason is a great listener and always responsive to your concerns. He offers great advice regarding your car's maintenance. He is an asset to Burke Motors.

Service was fine, but most dealerships wash your car when you have service.

The service department was very accommodating and the staff were so very nice ... the waiting area was clean and very comfortable...my vehicle was done within 45 minutes which worked out perfectly for me...thank you for such good service.

Outstanding service with text alerts during the entire process!

This is my third trailblazer , I really like this color, I may at the end of this lease I may just buy this one, I’ll be 64 I don’t drive that much anymore. I want to thank Al Harris he came in on his day off to make this happen, he has been a super guy through the years .

Mason was a great help with servicing my vehicle.

Very knowledgeable and helpful

Efficient and professional.

Mason was nice and efficient as was the rest of the staff I interacted with.

Always helpful

Mason, the Service Manager, was terrific. I was in and out in 30 minutes with an oil change and filter. Mason is professional and service oriented. My experience was great!

Tim was knowledgeble and very helpful

Best Dealership.

Excellent service

Fast, courteous and professional

I have been with Al Harris at Burkes forever. I cannot remember how many cars I have dealed with him....

It was good

I was treated with respect and efficiency.

Air conditioning system in my Camaro went down. It took about three weeks to resolve the issue. Service advisor (Mason) was very polite but could have had better communication. He is very busy and prefers to update via text. I think phone calls would be appreciated. Service department could use some additional mechanics.

Oil change maintence

Done on time

My experience was great .

Mason is friendly and realistic and honest

Mason got my vehicle in quick and took care of my tire that was leaking air thank you

No communication.

Very knowledgeable and very efficient

I always get waited on at Burke and they service my vehicle on time.

There was absolutely no communication from service department...had car 5 days from schedule service and no diagnosis. Car service and other Burke groups ,left messages no reply..( called at least 20 time.) I am 74 yes. old this is my Worst experience ever. Finally got car fixed one month later..NO excuse for this type of service.

Called in for a oil change got a call back that they could do next morning

Dealing with Mason yesterday was wonderful! What a pleasure dealing with someone so very professional and friendly.

The service writer was great

Quick and Friendly

took me in on time. let me know what was happening. i was out of there in a short time. everyone treated me great, and i paid nothing.

Keeping to scheduled time is very important to me and efficient.

Mason always handles the servicing of my vehicle with care. He answers my questions thoroughly.

service writter very helpful along with quick and percise workmanship. very gratefull

My experience at this dealership was very poor I brought my Chevy Silverado in to have a radiator replaced due to a crack in the plastic where the metal meets upon getting my quote I asked them to complete the maintenance four days later I received a phone call to pick up my vehicle I picked it up the next day drove it to my home and it kept on spiking in temperature I called the dealership and they asked me to drive it Back up to the dealership and they would look at it again I asked them if it overheated and the engine blow up whose fault it would be and they told me it would be mine so I asked them for a tow they said that I would have to pay for the tow after I pointed out that the coolant reservoir was not full at all it was empty they called a tow truck to come and get my vehicle I did not have to pay for the tow come to find out they did not properly fill the coolant in my vehicle and that there were tons of air pockets When they took my truck with the tow truck it had 1/2 a tank in it when I picked my vehicle back up it had a quarter of a tank I'm very dissatisfied with the service that I received and the disrespect of not conducting the maintenance properly especially with the money that I paid to have it done at a reputable dealer

Phenomenal experience all around. Team is very welcoming and knowledgeable. Can’t say enough good things about the entire process. Scott Novick was tremendous at explaining every detail of the GMC Sierra & Paula Hopkins helped me understand every aspect of the financing I was signing up for. Tremendous job by the whole team!

Timely service, professional counter staff...Tim and Mason were top notch to deal with....made an unfortunate breakdown away from home a lot less stressful...thanks!

Convenient, and easy. Courtesy shuttle is great!

Service Team is Excellent

Appointment was on time.

Easy to work with. Great service.

Mason went above and beyond with our first service experience!! We’ll definitely come back to Burke’s!!

Can’t lie, quick easy and painless out the door no issues thank you so much

Friendly professional services

Excellent sales person

My salesman Alvin Harris did a terrific job throughout my entire deal!

Everyone was was polite and courteous.

Poor communication.

Everyone very friendly and knowledgeable!

On time

very memorable visit

Always a great experience at Burke. Joe and the team make it so easy!

Extremely pleasant and knowledgeable staff.

Honestly this was the best experience I have ever had buying a vehicle. Very honest staff and very welcoming

Service department is excellent from time you arrive and depart. You are kept informed of the status of your car and there is not hassel.

great! And Mason is wonderful

Friendly professional service

From the service desk to the person who worked on my car were excellent thank you.

Respectful and efficient

I like the constant updates. The service person seemed to make every effort possible to maintain expectations of proposed work.

Very good I appreciate the service Dale Cruzan Sr

Was great other than the fact that I now have to come back for the technician to record the number on the inflator . If it’s part of the recall why was it forgotten or skipped ?

Service was fine . Your pricing was out of order. . As a customer since Wildwood maybe time to check around !

Good job. Tokk a liitle longer than i hoped. 1 hour and 20 minutes

The older person at the service desk is very hard to understand and really doesn't seem to be very interested at all it is job my car was there for 2 days and supposedly they fixed break issues but he can't tell me what they fixed and couldn't even print me out an invoice on the other hand the younger gentleman that works there I've dealt with before he's fantastic

Everything was good. Everybody took good care of me. Thank you.

Appreciate the customer service

Joe Battaglia was my salesman. Very likable. Thorough in what I was looking for. Within a few days found the exact car I was interested in. Kept me up on when the car would be at the dealership. Joe made the whole process a breeze. Easy! As soon as I saw the vehicle I knew it was exactly what I wanted. Joe showed me the "workings" of the vehicle. Wonderful customer salesman process. Will recommend Burke Auto Group to anyone buying a new car.

Burke fixed a tricky to diagnose software problem with my new Equinox. Good on them!

Burke provides exceptional service

Pleasant surroundings, pleasant staff, service provided in a timely manner.

fast service

Everyone was great

Very professional and the video was excellent

Very Friendly

Excellent service by Mason as always.

Mason always takes good care of our vehicles, Dekon

Y

I came in for oil change,tire rotation, and requested the service department to fix my TPMS system. I think the service department should’ve made me aware of how expensive it would be to fix the TPMS system before doing the work. I was sitting right in the waiting area. I was hit with over an $800 bill when all was said and done. I would’ve declined the replacement of the valve stems to a later date. In this day and age not a lot of people have an extra $600 to throw into their vehicles unexpectedly. I have bought several vehicles from Burke over the last 40 years and this is the reason I don’t use your service department.Not the first time I’ve had issues. I was there because my local mechanic is down for a couple months. Overall, Burke is a great organization… And Mason was helpful. I won’t be back.!

Awesome experience. Salesman was friendly and very knowledgeable and was able to fit me in the vehicle I wanted. Just an overall great experience.

Great service all around!

Mason keeps me informed of the progress and any issues with my service request. The mechanics always take care of my vehicle. It's always repaired to my complete satisfaction.

Great service rep

Excellent. Courteous and friendly!

No pressure to buy from them

My car was taken in right way and the service I asked for was completed promptly. Everyone I dealt with was very polite and professional.

Everything was Quick and Easy, made an appointment online waited 45 minutes for an oil change they checked everything on my car and I was out

I had an amazing experience working with Al Harris at Burke Motors Group while getting my new car. Al was honest, knowledgeable, and never pushy, which made the whole process feel easy and stress-free. I truly felt like he had my best interests in mind. Highly recommend Al if you’re looking for a smooth, no-pressure car buying experience!

Joe was awesome to work with. Everything went smooth and easy

Service was incomplete. Safety check was done poorly. A problem with one of my tire went unreported to me, resulting in me have to get service elsewhere.

Always an easy, pleasant experience at Burke……sales and service!

Good service and didn't have to wait long.

Service Department is excellent. Nice guy very smart. He makes suggestions when you need them.

2nd time bringing my 2025 Chevy Equinox in for oil change/tire rotation....mark my tires each time with chalk before I come. At the first visit, I questioned tires not being rotated....was told they forgot. This past Saturday appointment was told they were done. I went out and checked and they were not done. Went back in and service advisor had someone come out and take car back in to rotate the tires. Very disappointed.

Very courteous service department and got me in and out on schedule

I believe it is important to have a Service Manager who welcomes you to Burke. Mason is always there to help and assist with my Buick Service repairs.

Everybody was very friendly and helpful

Everything went smoothly

Perfect in every way

Service was efficient and I was kept apprised of the progress.

Very professional

Awesome

Friendly Service and Prompt Responses toquestions.

Great service, very professional staff at the front desk and quick service and detailed service on my vehicle.

First Class

Excellent communication, prompt service, positive attitude.

Professional and friendly.

Thorough job. Courteous customer service rep.

I had call the afternoon before for an oil change appt was @10a my car sat until 11:15 before going in. Had I known that they were so busy I would have scheduled a different time. I used the text messaging system but received no response. 2 hrs is too long to wait. Maybe should have an oil change only service?

Nice service area and easy check in . Gentleman checking me in even listened to me lament about keeping tire pressure at the proper setting with the freezing temps. I found having the service at no charge a surprise and was delighted. Only draw back to my visit was not checking the tire pressure before I left the dealership.’While running errands ,;after service appointment , I did check tire pressure and found that when they rotated the tires they did not check pressure. The front should be at 35 but were just below 32 and the back tires that should have been at 32 were close to 35. I was awhile finding a place to readjust the pressure and honestly surprised this went unnoticed by service. Thanks , Christy

Very quick and easy. Was a nice visit

It was a good experience. Everybody was very polite and professional.

Professional staff.

Mason and Jeff in service are phenominal.

I started with Emilie on line and then Scott took over. Emilie was very helpful to get things started. Scott was awesome and helpful at every turn.

Very professional . Kept me updated on service.

I bought my vehicle in for a routine oil change and tire rotation. After a little time had passed I was informed that the rear brakes were worn and advised that it would be prudent to have them replaced. I inquired about the added cost and was told 70, I agreed for the work to be carried out. Being told later that the vehicle was read, I went to settle the paperwork and was handed a bill for $730.

Very pleasant staff, professional service!

They do what you tell them what you want done and they do it! If they notice anything wrong they will let you know.

Professional and proficient

K

Wonderful experience

Everyone was very nice and helpful!

I've been using your dealership for many years purchasing vehicles and repairs always very good