I did a night drop, I wrote an the envelope oil change and tire rotation, I did not get the tire rotation. I contacted the service department spoke to Brian, he stated I didn't need a tire rotation??, if the customer paying for a service the dealership should comply. This isn't the first problem I've had with burke
Hi Kurt, we would never want you to pay for a service that your vehicle did not need, and are glad to hear that Brian was honest with you. If for some reason you did pay for the tire rotation service, please give us a call and let us know so we can make it right! Thank you for your business.