Customer Reviews

I had a ongoing problem with my seat making a noise which didn't always happen when you got into the vehicle. Sometimes I would drive several miles before it started acting up so it was hard for the service department to correct it. Joe Battaglia went above and beyond his duties as a sale person to make sure this was addressed and corrected. He made sure he heard the noise so that he could explain to the service personal where it was coming from. Now I can drive my vehicle without that annoying noise, thanks to Joe. Joe also had them replace my seat cover which was starting to wear on the side. I always tell family and friends about Burke, because they definitely make sure they address any problems that the customer has.

A great organization- professionals.

Always quick, and friendly

Made appt via internet and phone, live agent for hybrid issue along with oil change, trunk issues, etc. when I arrived at 7:50am after driving from Atlantic City area, the team indicated the hybrid technician was on vacation. I would need to come back. Very disappointed, lack of commication. Also presented oil change tire rotation coupon, they honored it but when reviewed receipt at home no discount. It is not worth the drive to Burke when I can have my car serviced in AC from this point on.

Good

Great

works to get u in when there is a problem

I had asked about getting my driver side mirror fixed/replaced because when I bought it was broken...I was told it would get looked at and it's get to be taken care of. Other then that you guys did a quick fix of the problem. I took it in for.

Had appointment for 2:00pm just for oil change...arrived 1:45...car not ready 'till 3:45!...asked if all fluids checked and told yes...2 days later windshield washer fluid icon notes need refill...makes me doubt if all other safety checks completed...

It was a good experience on time in and out friendly and clean

Great

As usual pleasant and prompt

Dave Blews was very helpful and Ken the manager was great helping us make our decision to Lease the Acadia. We are very happy with our choice.

I have leased over 6 cars at Burke. I keep coming back because of Al Harris. He is the reason I return lease after lease.

Excellent service. Took my are at the appointed time and was completed very quickly.

third time in for a repeat issue (tack and rpm bounce, trans kicks, info screen blanks out) replaced the bcm and still have problems.

My appointment was early and everyone is always very courteous. Clean and comfortable waiting area. They even fixed my front rubber piece below the front fender which I forgot to mention.

Good service and convenient to home

I dropped my car off for an oil change and it was not finished until 5. I think the only reason they did it at all was because I called them at 3:30.

Timely